We offer 30-day hassle-free returns. We do not offer direct exchanges. If you need a different item, return the original item for a refund and place a new order — this is usually faster.
Return Window
30 calendar days from the delivery date shown by the carrier.
Return Conditions
- Unused and in original packaging
- Defective or damaged on arrival
- Incorrect item shipped
Return Shipping Cost
| Scenario | Who pays return shipping |
|---|---|
| Defective, damaged, or wrong item | Popscorngift |
| Customer remorse (changed mind, ordered wrong item, no longer needed) | Customer |
No restocking fee. No reshelf fee. No restocking charge of any kind.
How to Return
- Email info@popscorngift.my with your order number and reason for return.
- We reply within 1 business day with return instructions.
- For defective/damaged/wrong items, we provide a prepaid return label.
- For remorse returns, you ship the item back at your own cost to the address below.
- Pack the item securely in its original packaging.
Return address:
Popscorngift
315 Greene Road
Warminster, PA 18974-4471
United States
Refund Timing
- Inspection and refund processing: 1–2 business days after we receive the return.
- Refund to original payment method: 7–10 business days after processing, depending on your bank or card issuer.
Refunds are issued to the original payment method only. We do not issue store credit unless you request it.
Non-Returnable
Items returned used, damaged by the customer, or missing original packaging may be refused or subject to a partial refund. Contact us first if you are unsure.